Hotel Management Food and Beverage Operations
Description
Hotel Management Food and Beverage Operations
Objectives
- Analyze the Food and Beverage Operations
- Identify the Assessment of Market and
Consumer Needs
- Explain the Importance of Computer
Applications in Food Beverage Services
Programme Content
Topics:
- Food and Beverage Operations
- Food Service Operation System
- Designing the Restaurant
- Menu Planning
- Types of Menu
- Managing Food Service Operations
- Beverages
- Purchasing and Pricing
- Beverage Control
- Cost Control
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Pul Rawalpindi-Islamabad
Hotel Management Quality Management in
Hospitality Sector
Programme Content
Topics:
- Hospitality Retail Service Quality
- The Five Dimensions of Service
- Quality Management and Hospitality
Retail Operations
- Inspections and Quality Assurance
- Statutory Obligations
- Grading bands and conditions
Course Benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in
the world
- 24/7 Access to the LMS ( Learning
Management System )
- Easy to understand quality
e-learning study materials
Course Material
All course materials are included in the
course price. All your study material will be available on our learning
management system for which you will get access once you are enrolled. The
material can be downloaded and printed as well.
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Pul Rawalpindi-Islamabad
HOTEL MANAGEMENT * Great New Year sale *
Description
Course Description:
This online training course is comprehensive
and designed to cover the topics listed under the curriculum.
Course Curriculum: HOTEL MANAGEMENT
1. The Hotel Industry
2. Front of House Operations
3. What it means to be in the Hotel Industry
4. Running a Hotel Business
5. Working in the Hotel Industry
Method of Assessment:
At the end of the course learners will also
take an online multiple-choice questions assessment test. This online
multiple-choice question test is marked automatically so you will receive an
instant grade and know whether you have passed the course.
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Pul Rawalpindi-Islamabad
Hotel Receptionist Diploma
Description
What will you learn in this Hotel Receptionist
Diploma:
Hotel Receptionist Diploma
- An Overview of Hotel Reception
- Hotel Reception Standard Procedures
- Communication Skills Required for Hotel
Reception
- Customer Service in Hotel Reception
- Telephone Handling in a Hotel
- How to Handle Difficult Hotel Guests
- Administrative Skills as a Hotel
Receptionist
- Computer Skills and Programs
- Brand Standards in the Hospitality World
- Being a Team Player: Working with Other
Hotel Departments
- Safety and Security in the Hotel
- Sales and Marketing as a Hotel
Receptionist
- Dressing the Part: Creating the
Professional Look in Hospitality
- Keeping Stress Under Control on the Job
- Legal Issues in Hospitality
- The Future for Hotel Receptionists
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Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Front Office Operations in Hotel Industry
Description
Front Office Operations in Hotel Industry
Front Office Operations in Hotel
Management -
Course Syllabus
The Hotel Management - Level 1 consists of
the following 03 (Three) units:
Unit 1 – Introduction to Hotel Management
Unit 2 – Principles of Hotel Front Office Operations
Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
Unit 2 – Principles of Hotel Front Office Operations
Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
Hotel Management - Course Benefits
This Hotel Management - Level 1 has the
following benefits:
Career path
Front Office Operations in Hotel Industry
Upon successful completion
of our Front Office Operations in Hotel Management Level 1, candidates may
choose to pursue an extensive range of careers including:
- Back Office Supervisor
- Director of Maintenance
- Director of Marketing
- Director of Operations
- Director of Sales
- Event Planner
- Executive Housekeeper
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Pul Rawalpindi-Islamabad
Hotel Receptionist Level 4 Advanced Course
Course
Description
This Hotel Reception Level 4 Advanced Course
will provide learners with a deeper insight and understanding into the skills
to effectively work as a hotel receptionist. From providing dealing with the
interview, to sales and management techniques, this course will cover a range
of modules and provide multiple examples for assessment.
Course
Syllabus
The Hotel Reception Level 4 Advanced Course
is split into the following modules:
- Introduction to Advanced Hotel
Receptionist
- Customer Service
- Exchanges Done over the Telephone
- Preparing for the Interview
- Interpersonal Skills
- Handling Client Complaints
- Emergency Procedures
- Sales and Marketing Techniques
- Forming the Professional Look in
Hospitality
- Final Assessment
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+923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada
Afghanistan Arabia Qatar Oman O33151456O1,
03495021336 IPATS
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Pul Rawalpindi-Islamabad
Housekeeping Course
Description
House keeping Course
This intensive Level 1 in Housekeeping course
is available in 2 units namely Hotel Management, managing front office
operations, housekeeping, engineering and security, food and beverage
operations. The end result is to make the learner proficient with these skills
at least at the basic level.
By actively participating in this
housekeeping Level 1 in Hotel Management course, the learner will have the
capacity to study at their own time schedule, and enjoy complete tutor support
from start to finish. By signing up for this Hotel Management : Level 1 Award
in Hotel Management course, you are guaranteed of enjoying an awesome learning
experience and fully equipped e-learning course materials. If you are dreaming
of making an impact in the Hotel Management field as an entry level management
employee, then sign up for this insightful Hotel Management : Level 1 Award in
Hotel Management course today.
Housekeeping - Course Syllabus
The Housekeeping level 1 in Hotel Management
consists of the following 02 (Two) units:
Unit 1 – Introduction to Hospitality &
Hotel Management
Unit 2 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
Unit 2 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
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Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Hotel Receptionist & Opera PMS Hotel
Software - Accredited by the Institute of Hospitality
Description
The course covers:
Standard Hotel procedures (Check-in /
Check-out / Phone & Walk-in Reservations)
International Brand-standards (for 5* Hotel)
Introduction to Opera Property Management System, formerly known as
"Fidelio" (popular reservation software used by major Hotel groups).
Hands-on practical sessions (carried out
behind a replica desk) are put into practice in state of the art training room,
giving you an insight into the real working environment of Hotels
2 Days Recruitment Workshop Including
creating Industry-Specific CVs, Hospitality Interview Skills & Preparation,
Grooming Standard Policies, Expertise of the Market,
Training is taught and observed by
experienced instructors with extensive Hospitality backgrounds.
At the Academy, it is our goal to ensure you
acquire the essential skills under our guidance to set you on the right path
for your future
Employment Assistance:
Upon completion of the course, a profile is
created on our website for each graduate consisting of their CV, a professional
photograph, contact details and their preferences for employment. Our partnered
hotels are granted exclusive access to these profiles in order to find suitable
applicants for their vacancies.
As a result of close collaboration with our
partnered hotels, many of our graduates find employment upon completion of the
four-week course.
Taught by experienced instructors, this
unique interactive classroom-based 80-hour training, gives you an insight into
the real working environment of Hotels.
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Pul Rawalpindi-Islamabad
Hotel Receptionist
Overview
Hotel Receptionist: Front Office Hotel
Management Certificate
This is an Endorsed Hotel Receptionist Front
Office Management by one of the leading ofqual awarding body TQUK, Hotel
Receptionist course provides learner with basic office skills on the front
office of any Hotel and this help them to achieve their professional career in
Hotel Management. Upon Successful Completion of Hotel Receptionist Course
Enroll students get Certificate from TQUK in Hotel Front Office Management. Hotel
Receptionist course include four units:
Unit 1: Introduction to the front office and
its functions
Unit 2: Front Office Staff, Ranks and
Responsibilities
Unit 3: Front Office Reservation and Guest
Registration Process
Unit 4: Front Office Accounting and Communication
Management
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Pul Rawalpindi-Islamabad
Hotel Receptionist Course Include:
The following is included
for online study with IPATS London College
- Course material includes all the essential
learning material such as lecture notes, Assessments, Quizzes (if require)
in PDF, Microsoft Word, Excel, PowerPoint format and other useful study
links.
- Assessment resources accessible through
our online learning platform 24/7.
- A professional one-to-one tutor to provide
all-inclusive assistance throughout the course online.
- Upon successful completion, students will
receive an Endorsed Certificate from Ofqual recognize awarding
organisation.
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Pul Rawalpindi-Islamabad
Hospitality Management
Hotel Management - Course Benefits
When studying for an advanced Hotel &
Catering Management Diploma with Oxford Home Study College, every learner
benefits from:
1. Total flexibility from start to finish, with no imposed
deadlines or time restrictions to worry about.
2. Work in your own time at a pace that suits you from
anywhere in the world with an Internet connection – create your own perfect
study schedule.
3. Ongoing support from our exclusive team of experienced
tutors and professionals, to help you get the most from your learning
experience.
4. The opportunity to enhance and improve your CV and career
prospects for life, by earning a recognised hotel management qualification.
5. All required study materials and supporting documentation
included as standard – no additional costs or expenses at any time.
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Pul Rawalpindi-Islamabad
Hotel Management - Learning Objectives
The content of our most advanced Hotel &
Catering Management Diploma gradually guides learners through each and every
key function and responsibility of the professional hospitality manager. On a
global basis, demand for qualified and capable hospitality leaders at all
levels has never been greater. Armed with the skills and knowledge required to step
into a leadership position, a whole world of incredible career opportunities
could be right at your fingertips.
Along with a broad overview of the
contemporary hotel management profession, learners are introduced to each key
department within a hotel environment. Discover what it takes to become a
competent front of house manager, run back-office operations, take control of
food and beverage departments, recruit and train a capable and effective
workforce, provide consistently outstanding customer service, market and
advertise the business effectively, master interdepartmental communications and
so much more besides.
Upon successful completion of this Hotel
& Catering Management course, candidates take away the most essential
industry-specific skills, talents and knowledge including:
- The confidence to oversee every
key hotel department
- Comprehensive knowledge of all
essential hotel operations
- How higher-quality customer
service contributes to overall success
- What it takes to build and manage
an efficient workforce
- How to work with hotel finances
and budgets
- Essential marketing and
advertising skills
- Comprehensive understanding of
housekeeping, engineering and security departments
Hotel Management - Course Outline
This intensive yet digestible Hotel &
Catering Management Diploma is delivered across 6 modules – each concluding
with an online assessment to verify your acquired knowledge and competencies.
Your assigned tutor will provide you with comprehensive support at all times,
in order to assist with your successful completion of each unit.
- Module 1 - Hospitality Industry :
Overview
- Module 2 - Principles of Hotel
Front Office Operations
- Module 3 - Various Departments of
Hotel
- Module 4 - Management of Food And
Beverage Operations
- Module 5 - Human Resource Management
- Module 6 - Marketing Strategies
for Hotel Industry
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Pul Rawalpindi-Islamabad
Training and Development in Hospitality
Industry
Programme Content
Topics
- The Benefits of Training
- Identifying Training Needs
- The Training Plan
- Carry Out the Training Programme
- Developing a Training Programme
- Identification of Tasks and Job
Management Skills
- Preparing Step-by-Step Procedures
- Management Concepts
- Steps in the Training Process
- Skill Demonstration
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Pul Rawalpindi-Islamabad
Hotel Manager Training
Upon completion, you’ll have the essential
skills to start your career in a fast-growing hotel or hospitality business.
Course
Design
This course is designed with the following
modules:
Introduction
to Hotel Management
- Hotel Business Administration
- Type of Hotels
- Hotel Administration Structure
Hospitality
Management
- Introduction to Hospitality
Management
- Characteristics of the Hospitality
Industry
- Relationship Between the
Hospitality Industry and Tourism
- Influences Which Affect the
Industry
- The Development of the Hospitality
Industry
- Hospitality Brands
- Accommodation
- Food Service
- Successful Quality Management
Housekeeping,
Engineering & Security
- Housekeeping
- Engineering Department
- Security Departments
Human
Resource Management
- Human Resource Management
- Roles of HRM
Quality
Management
- Quality Management
Marketing
- Marketing
- Market Strategy in Hotel Industry
Interdepartmental
Communications Skills
- Interdepartmental Communications
- Communication Skills
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Pul Rawalpindi-Islamabad
Hospitality Diploma Level 4
Description
Hospitality Diploma Level 4
This Hospitality & Catering Diploma course will
teach the learner how to proactively and effectively write their success
stories in the hospitality industry, and the program is delivered across 8
insightful units.All through the program, learners will be fully equipped with
training and development, recruitment and selection, housekeeping, engineering
& security, front office operations, food and beverage operations,
marketing and advertising, and interdepartmental communications.With this upper
level course, you will be fully exposed to various career options in the
hospitality industry.
Course Benefits
This is an amazing Hospitality & Catering Diploma course, and
the learner will truly enjoy great benefits such as:
- The learner will never be limited to any
form of imposed time restrictions or deadlines from start to finish.
- This program can be studied from any part
of the world.
- This program is 100% self-paced
- Comprehensive tutor support- this will
give you best learning experience
- The certificate of completion given at the
end of the program will boost your curriculum vitae.
- Your one-off payment includes quality
training, ongoing tutor support, course materials and certificate of
participation given at the end of the program.
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+923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada
Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Hotel and Hospitality, University 1st and 2nd
Year (level 4 and 5)
Description
Syllabus
This qualification is delivered and assessed
fully online. To gain your BAA Level 4/5 Diploma in Hotel and Hospitality
Certificate you must complete the following 20 Modules and corresponding
assessments/case studies:
Level 4
- Food and Beverage Operations
- Food Safety and Hygiene
- Hospitality and Hotel Housekeeping
- Customer Service
- Front Office Operations
- Accounting and Cost Control
- Global Tourism and Hospitality
- Marketing
- Employee Engagement
- Training and CPD
Level 5
- Food and Beverage Supply Chain Management
- Quality Management
- Events and Conference Management
- Customer Relations Management
- Managing People
- Current Issues in HRM
- Revenue Management
- Corporate Social Responsibility
- Contemporary Issues
- Business Planning
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Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Hospitality and Restaurant Management
Description
Hospitality and Restaurant Management
Our top ranking advanced level diploma level
5 Hospitality
and Restaurant Management program will motivate, IPATS, train and equip
the learner with transferable sustainable global principles they need to rise
to the highest level of leadership positions in Hotel management.This Hotel
Management Accredited Advanced Diploma program is delivered across 10 unique
modules. The end result is to develop skills, confidence, and industry-specific
knowledge that will enable you to be a successful Hotel Management expert.
Hospitality and Restaurant Management - Course syllabus:
This Hotel Management Level 5 Diploma is
divided into three modules:
Module 1 - Introduction to Hospitality & Hotel Management
Module 2 - Principles of Hotel Front Office Operations
Module 3 - Role of the Maintenance Departments in Hotels (Housekeeping, Engineering
& Security Operations)
Module 4 - Recruitment and Selection : Policy and Procedures
Module 5 - Training and Development Procedures
Module 6 - Quality Assurance Procedures in
Hospitality
Module 7 - Hotel Marketing and Advertising
Trends
Module 8 - Hotel Food and Beverage Management
Module 9 - Effective Interdepartmental Communications
Module 10 - Hospitality Accounting
Module 8 - Hotel Food and Beverage Management
Module 9 - Effective Interdepartmental Communications
Module 10 - Hospitality Accounting
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Pul Rawalpindi-Islamabad
Hotel Industry Diploma (Management &
Reception) - SPTTC Certified
n this second course of the Hotel Industry Diploma
you will learn the following:
- Understand the different products
and services offered at hotels. What should be on offer and how to deal
with clients when you don't offer a certain product or service.
- Get useful knowledge on hotels
from the various room types to the rates, classifications and different
staff required.
- Learn the importance of personal
appearance and the skills you will need in this industry.
- Know the importance of being able
to speak English and why you need excellent local knowledge.
- Learn how to take reservations,
how to welcome guests and what telephone skills are needed, such as
dealing with wake up calls or room service.
- Make sure you know the various
payment methods and how to deal with foreign currency.
- Get valuable insight into the
reception area, housekeeping and the leadership qualities you will need.
- Learn the different terminology,
know what paperwork you will need to complete and what marketing to
consider.
- Another valuable lesson you will
get when taking this course is how to deal with emergencies at your hotel.
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Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Travel Agent and Consultant Training
Overview
Travel Agency and consultancy firm are one of
the profitable businesses if you know the right methods of doing the business.
Without proper planning and business strategies, it can also be a
non-profitable business. The Travel Agent and Consultant Training course is
designed to help you to establish and start your own travel agency or
consultancy. You will also learn how to become an efficient travel agent.
This best ever course is suitable for anyone
interested in working in this sector or who simply wants to learn more about
the topic. If you’re an individual looking to excel within this field then
Travel Agent and Consultant Training is for you.
We’ve taken this comprehensive course and
broken it down into several manageable modules which we believe will assist you
to easily grasp each concept – from the fundamental to the most advanced
aspects of the course. It really is a sure pathway to success.
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Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Hotel Reception Level 3 Course
Description
Course Description
This Hotel Reception Level 3 Course will
provide learners with an insight into the skills to effectively work as a hotel
receptionist. From providing excellent customer service, to dealing with
telephone enquiries, this course will cover a range of modules and provide
multiple examples for assessment.
Course Syllabus
The Hotel Reception Level 3 Course is split
into the following modules:
- Hotel reception Outline
- General Hotel Reception Processes
- Hotel Reception Customer Service
- Communication skills necessary for hotel
receptionists
- Hotel handling of telephones
- Handling problematic customers in the
hotel
- Management skills for hotel receptionists
- Computer programmes and skills
- Final Assessment
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+923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada
Afghanistan Arabia Qatar Oman O33151456O1,
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Pul Rawalpindi-Islamabad
Hotel and Hospitality, University 1st and 2nd
Year
Description
Food and Beverage Operations, Students will gain an
understanding of the processes involved in food and beverage operations,
including practical aspects of food and beverage production and service.
Food Safety and Hygiene, Students will understand
the need to comply with regulations and effectively manage procedures for
ensuring food safety.
Hospitality and Hotel Housekeeping, Students will understand
the role of the housekeeping department within a hospitality setting. This unit
will identify the importance of the housekeeping department and the impact it
has on the hospitality operation.
Customer Service, Students will be able to
understand the importance of a customer focused hospitality establishment in a
competitive environment by carrying out research on customers’ requirements and
expectations. Students will also gain skills to deliver excellent customer
service and evaluate the benefits of exceeding customers’ expectations.
Front Office Operations, Students will understand
the role of the front office department within a hospitality setting. This unit
will identify the importance of the front office department and the impact it
has on the overall hospitality operation.
Introduction to Finance, Students will understand
the principles of costing within hospitality and the contents of key financial
statements used, along with the basic accounting techniques used to produce and
analyse them.
Global Tourism and Hospitality, Students will understand
the size and scope of the global tourism and hospitality industry. The unit
examines the influences that affect it and the growth of its brands within
international markets.
Marketing, Students will be able to
understand the key principles of the marketing concept and relate the role of
the marketing mix to the hospitality industry. Students will understand the
marketing cycle and be able to devise a promotional campaign.
Employee Engagement, Students will understand
the concept of employee engagement and the key components. Students will be
able to assess how employee engagement can have an impact on the overall
business performance by introducing specific strategies and practices.
Whatsapp:
+923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada
Afghanistan Arabia Qatar Oman O33151456O1,
03495021336 IPATS
Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/ ||
https://diplomacoursespk.blogspot.com/
|| https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna
Pul Rawalpindi-Islamabad
Hotel Management Diploma Level 2
Description
KEY LEARNING POINTS
As there are no entry requirements for the
Hotel Management Diploma, it is possible for anyone to sign up to this course.
However, it would be best suited to individuals who wish to embark on a career
in hotel management, particularly those who are already part of the hospitality
industry.
- Learn more about the role of a hotel
manager, from the basics to the more advanced skills required.
- Understand how to manage the front desk,
and what sort of person needs to be hired to staff it.
- Get to grips with some of the main
services that a hotel offers, and the importance of housekeeping to ensure
these services are executed to a high standard.
- Understand the importance of personal
appearance, and what skills and traits are required to be a successful,
respected hotel manager.
- Identify some of the key terms that you’ll
use during your time in the hotel industry.
- Recognise the types of customers you will
meet day-to-day, and how to build a rapport to ensure their needs are met.
- Gain some valuable training in leadership
and communication, to ensure you can engage with both staff and customer.
- Learn about some of the check-in and
check-out procedures you may have to deal with in a real-life scenario.
- Understand more about some of the
paperwork a hotel manager has to complete as part of their job
responsibilities.
Whatsapp:
+923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada
Afghanistan Arabia Qatar Oman O33151456O1,
03495021336 IPATS
Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/ ||
https://diplomacoursespk.blogspot.com/
|| https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna
Pul Rawalpindi-Islamabad
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